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<P class=바탕글 style="FONT-SIZE: 12pt; FONT-FAMILY: HY견고딕; LAYOUT-GRID-MODE: char; FONT-WEIGHT: bold; TEXT-ALIGN: center; LINE-HEIGHT: 180%; mso-hansi-font-family: HY견고딕"><SPAN style="FONT-SIZE: 12pt; FONT-FAMILY: HY견고딕; FONT-WEIGHT: bold; mso-hansi-font-family: HY견고딕; mso-ascii-font-family: HY견고딕">친절교육으로 고객만족 UP!!</SPAN></P>
<P class=바탕글 style="FONT-SIZE: 12pt; FONT-FAMILY: HY견고딕; LAYOUT-GRID-MODE: char; TEXT-ALIGN: center; LINE-HEIGHT: 180%; mso-hansi-font-family: HY견고딕"><SPAN lang=EN-US style="FONT-SIZE: 12pt; FONT-FAMILY: HY견고딕; mso-hansi-font-family: HY견고딕; mso-fareast-font-family: HY견고딕">- 양천구시설공단, 현장중심 고객만족 친절교육 실시-</SPAN></P>
<P class=바탕글 style="FONT-SIZE: 12pt; FONT-FAMILY: HY견고딕; TEXT-ALIGN: center; mso-hansi-font-family: HY견고딕"><SPAN style="FONT-SIZE: 12pt; FONT-FAMILY: HY견고딕; mso-hansi-font-family: HY견고딕; mso-fareast-font-family: HY견고딕"><?xml:namespace prefix = "o" ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></SPAN></P>
<P class=바탕글 style="FONT-FAMILY: 굴림; TEXT-ALIGN: center; mso-hansi-font-family: 굴림"><SPAN lang=EN-US style="FONT-FAMILY: 굴림; mso-hansi-font-family: 굴림; mso-fareast-font-family: 굴림"></SPAN> </P>
<P class=바탕글 style="FONT-FAMILY: 굴림; TEXT-ALIGN: center; mso-hansi-font-family: 굴림"><SPAN lang=EN-US style="FONT-FAMILY: 굴림; mso-hansi-font-family: 굴림; mso-fareast-font-family: 굴림">----------------------------------------------------------------------------------------------------</SPAN></P>
<P class=바탕글 style="FONT-FAMILY: 굴림; mso-hansi-font-family: 굴림"><SPAN style="FONT-FAMILY: 굴림; mso-hansi-font-family: 굴림; mso-fareast-font-family: 굴림"> <o:p></o:p></SPAN></P>
<P class=바탕글 style="FONT-FAMILY: 굴림체; mso-hansi-font-family: 굴림체"><SPAN lang=EN-US style="FONT-FAMILY: 굴림체; mso-hansi-font-family: 굴림체; mso-fareast-font-family: 굴림체">양천구시설관리공단(이사장:김종구) 주차사업팀은 공영주차장 주차관리원의 친절 마인드 확립을 위한 친절교육을 실시한다. </SPAN></P>
<P class=바탕글 style="FONT-FAMILY: 굴림체; mso-hansi-font-family: 굴림체"><SPAN style="FONT-FAMILY: 굴림체; mso-hansi-font-family: 굴림체; mso-fareast-font-family: 굴림체"> <o:p></o:p></SPAN></P>
<P class=바탕글 style="FONT-FAMILY: 굴림체; mso-hansi-font-family: 굴림체"><SPAN lang=EN-US style="FONT-FAMILY: 굴림체; mso-hansi-font-family: 굴림체; mso-fareast-font-family: 굴림체">양천구 공영주차장을 순회하며 현장에 근무하는 직원들을 대상으로 그동안 접수된 주차장 이용고객의 불친절 사례와 불편사항 등의 내용을 재현한 역할극을 실시할 예정이다. </SPAN></P>
<P class=바탕글 style="FONT-FAMILY: 굴림체; mso-hansi-font-family: 굴림체"><SPAN style="FONT-FAMILY: 굴림체; mso-hansi-font-family: 굴림체; mso-fareast-font-family: 굴림체"> <o:p></o:p></SPAN></P>
<P class=바탕글 style="FONT-FAMILY: 굴림체; mso-hansi-font-family: 굴림체"><SPAN lang=EN-US style="FONT-FAMILY: 굴림체; mso-hansi-font-family: 굴림체; mso-fareast-font-family: 굴림체">주차사업팀 관계자는 “이제는 서비스 패러다임을 고객의 관점에서 생각해야 한다”며 “고객과 공감하고 고객 성향별로 응대하는 소통법을 교육하여 그간 고객 응대요령에 대하여 부족하였던 부분을 보완해 나갈 것”이라고 밝혔다. </SPAN></P></BODY>