<P style="TEXT-ALIGN: center; LINE-HEIGHT: 130%; LAYOUT-GRID-MODE: char; MARGIN-BOTTOM: 20pt" class=바탕글><SPAN style="FONT-FAMILY: 휴먼둥근헤드라인; FONT-SIZE: 18pt; mso-fareast-font-family: 휴먼둥근헤드라인; mso-hansi-font-family: 휴먼둥근헤드라인" lang=EN-US>2013년 12월 고객모니터 개선&#8228;건의 처리 결과</SPAN>&nbsp;</P>
<P style="TEXT-ALIGN: center; LINE-HEIGHT: 130%; LAYOUT-GRID-MODE: char; MARGIN-BOTTOM: 20pt" class=바탕글><?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p>&nbsp;</P>
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<TABLE style="BORDER-BOTTOM: #000000 0.28pt solid; BORDER-LEFT: #000000 0.28pt solid; BORDER-COLLAPSE: collapse; BORDER-TOP: #000000 0.28pt solid; BORDER-RIGHT: #000000 0.28pt solid">
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<TD style="BORDER-BOTTOM: #000000 1.98pt double; BORDER-LEFT: #000000 1.7pt solid; PADDING-BOTTOM: 1.41pt; PADDING-LEFT: 5.1pt; WIDTH: 79.44pt; PADDING-RIGHT: 5.1pt; BACKGROUND: #d6d6d6; HEIGHT: 24.14pt; BORDER-TOP: #000000 1.7pt solid; BORDER-RIGHT: #000000 0.28pt solid; PADDING-TOP: 1.41pt" vAlign=center>
<P style="TEXT-ALIGN: center" class=바탕글><SPAN style="FONT-FAMILY: 새굴림; FONT-SIZE: 12pt; FONT-WEIGHT: bold; mso-hansi-font-family: 새굴림; mso-ascii-font-family: 새굴림">총 건수</SPAN></P></TD>
<TD style="BORDER-BOTTOM: #000000 1.98pt double; BORDER-LEFT: #000000 0.28pt solid; PADDING-BOTTOM: 1.41pt; PADDING-LEFT: 5.1pt; WIDTH: 79.44pt; PADDING-RIGHT: 5.1pt; HEIGHT: 24.14pt; BORDER-TOP: #000000 1.7pt solid; BORDER-RIGHT: #000000 0.28pt solid; PADDING-TOP: 1.41pt" vAlign=center>
<P style="TEXT-ALIGN: center" class=바탕글><SPAN style="FONT-FAMILY: 새굴림; FONT-SIZE: 12pt; FONT-WEIGHT: bold; mso-hansi-font-family: 새굴림; mso-ascii-font-family: 새굴림">처리완료</SPAN></P></TD>
<TD style="BORDER-BOTTOM: #000000 1.98pt double; BORDER-LEFT: #000000 0.28pt solid; PADDING-BOTTOM: 1.41pt; PADDING-LEFT: 5.1pt; WIDTH: 79.44pt; PADDING-RIGHT: 5.1pt; HEIGHT: 24.14pt; BORDER-TOP: #000000 1.7pt solid; BORDER-RIGHT: #000000 0.28pt solid; PADDING-TOP: 1.41pt" vAlign=center>
<P style="TEXT-ALIGN: center" class=바탕글><SPAN style="FONT-FAMILY: 새굴림; FONT-SIZE: 12pt; FONT-WEIGHT: bold; mso-hansi-font-family: 새굴림; mso-ascii-font-family: 새굴림">처리중</SPAN></P></TD>
<TD style="BORDER-BOTTOM: #000000 1.98pt double; BORDER-LEFT: #000000 0.28pt solid; PADDING-BOTTOM: 1.41pt; PADDING-LEFT: 5.1pt; WIDTH: 79.44pt; PADDING-RIGHT: 5.1pt; HEIGHT: 24.14pt; BORDER-TOP: #000000 1.7pt solid; BORDER-RIGHT: #000000 0.28pt solid; PADDING-TOP: 1.41pt" vAlign=center>
<P style="TEXT-ALIGN: center" class=바탕글><SPAN style="FONT-FAMILY: 새굴림; FONT-SIZE: 12pt; FONT-WEIGHT: bold; mso-hansi-font-family: 새굴림; mso-ascii-font-family: 새굴림">미처리</SPAN></P></TD>
<TD style="BORDER-BOTTOM: #000000 1.98pt double; BORDER-LEFT: #000000 0.28pt solid; PADDING-BOTTOM: 1.41pt; PADDING-LEFT: 5.1pt; WIDTH: 79.44pt; PADDING-RIGHT: 5.1pt; HEIGHT: 24.14pt; BORDER-TOP: #000000 1.7pt solid; BORDER-RIGHT: #000000 0.28pt solid; PADDING-TOP: 1.41pt" vAlign=center>
<P style="TEXT-ALIGN: center" class=바탕글><SPAN style="FONT-FAMILY: 새굴림; FONT-SIZE: 12pt; FONT-WEIGHT: bold; mso-hansi-font-family: 새굴림; mso-ascii-font-family: 새굴림">처리불가</SPAN></P></TD>
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<P style="TEXT-ALIGN: center" class=바탕글><SPAN style="FONT-FAMILY: 새굴림; FONT-SIZE: 12pt; FONT-WEIGHT: bold; mso-hansi-font-family: 새굴림; mso-ascii-font-family: 새굴림">처리보류</SPAN></P></TD></TR>
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<TD style="BORDER-BOTTOM: #000000 1.7pt solid; BORDER-LEFT: #000000 1.7pt solid; PADDING-BOTTOM: 1.41pt; PADDING-LEFT: 5.1pt; WIDTH: 79.44pt; PADDING-RIGHT: 5.1pt; BACKGROUND: #d6d6d6; HEIGHT: 24.14pt; BORDER-TOP: #000000 1.98pt double; BORDER-RIGHT: #000000 0.28pt solid; PADDING-TOP: 1.41pt" vAlign=center>
<P style="TEXT-ALIGN: center" class=바탕글><SPAN style="FONT-FAMILY: 새굴림; FONT-SIZE: 12pt; FONT-WEIGHT: bold; mso-fareast-font-family: 새굴림; mso-hansi-font-family: 새굴림" lang=EN-US>15건</SPAN></P></TD>
<TD style="BORDER-BOTTOM: #000000 1.7pt solid; BORDER-LEFT: #000000 0.28pt solid; PADDING-BOTTOM: 1.41pt; PADDING-LEFT: 5.1pt; WIDTH: 79.44pt; PADDING-RIGHT: 5.1pt; HEIGHT: 24.14pt; BORDER-TOP: #000000 1.98pt double; BORDER-RIGHT: #000000 0.28pt solid; PADDING-TOP: 1.41pt" vAlign=center>
<P style="TEXT-ALIGN: center" class=바탕글><SPAN style="FONT-FAMILY: 새굴림; FONT-SIZE: 12pt; mso-fareast-font-family: 새굴림; mso-hansi-font-family: 새굴림" lang=EN-US>12건</SPAN></P></TD>
<TD style="BORDER-BOTTOM: #000000 1.7pt solid; BORDER-LEFT: #000000 0.28pt solid; PADDING-BOTTOM: 1.41pt; PADDING-LEFT: 5.1pt; WIDTH: 79.44pt; PADDING-RIGHT: 5.1pt; HEIGHT: 24.14pt; BORDER-TOP: #000000 1.98pt double; BORDER-RIGHT: #000000 0.28pt solid; PADDING-TOP: 1.41pt" vAlign=center>
<P style="TEXT-ALIGN: center" class=바탕글><SPAN style="FONT-FAMILY: 새굴림; FONT-SIZE: 12pt; mso-fareast-font-family: 새굴림; mso-hansi-font-family: 새굴림" lang=EN-US>0건</SPAN></P></TD>
<TD style="BORDER-BOTTOM: #000000 1.7pt solid; BORDER-LEFT: #000000 0.28pt solid; PADDING-BOTTOM: 1.41pt; PADDING-LEFT: 5.1pt; WIDTH: 79.44pt; PADDING-RIGHT: 5.1pt; HEIGHT: 24.14pt; BORDER-TOP: #000000 1.98pt double; BORDER-RIGHT: #000000 0.28pt solid; PADDING-TOP: 1.41pt" vAlign=center>
<P style="TEXT-ALIGN: center" class=바탕글><SPAN style="FONT-FAMILY: 새굴림; FONT-SIZE: 12pt; mso-fareast-font-family: 새굴림; mso-hansi-font-family: 새굴림" lang=EN-US>-</SPAN></P></TD>
<TD style="BORDER-BOTTOM: #000000 1.7pt solid; BORDER-LEFT: #000000 0.28pt solid; PADDING-BOTTOM: 1.41pt; PADDING-LEFT: 5.1pt; WIDTH: 79.44pt; PADDING-RIGHT: 5.1pt; HEIGHT: 24.14pt; BORDER-TOP: #000000 1.98pt double; BORDER-RIGHT: #000000 0.28pt solid; PADDING-TOP: 1.41pt" vAlign=center>
<P style="TEXT-ALIGN: center" class=바탕글><SPAN style="FONT-FAMILY: 새굴림; FONT-SIZE: 12pt; mso-fareast-font-family: 새굴림; mso-hansi-font-family: 새굴림" lang=EN-US>3건</SPAN></P></TD>
<TD style="BORDER-BOTTOM: #000000 1.7pt solid; BORDER-LEFT: #000000 0.28pt solid; PADDING-BOTTOM: 1.41pt; PADDING-LEFT: 5.1pt; WIDTH: 79.44pt; PADDING-RIGHT: 5.1pt; HEIGHT: 24.14pt; BORDER-TOP: #000000 1.98pt double; BORDER-RIGHT: #000000 1.7pt solid; PADDING-TOP: 1.41pt" vAlign=center>
<P style="TEXT-ALIGN: center" class=바탕글><SPAN style="FONT-FAMILY: 새굴림; FONT-SIZE: 12pt; mso-fareast-font-family: 새굴림; mso-hansi-font-family: 새굴림" lang=EN-US>-</SPAN></P></TD></TR></TBODY></TABLE></P>
<P class=바탕글>&nbsp; <o:p></o:p></P>
<P class=바탕글>&nbsp; <FONT size=3>자세한 내용은 첨부문서 참조<o:p></o:p></FONT></P>